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Indigo Airlines — Damaged baggage under fragile

I was travelling from delhi to srinagar today on 25th oct 2016 besides having under fragile my luggage my brand new bag was damaged and i have proof to show with photograph. When approached officer he did not pay any attention at airport. Kindly note i was flying in 6e-653 pnr wgth7u.
I would like to know when will any action be taken its my brand new bag. I want compensation. Worth 5000 rupees bag it was..
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I booked flight from Mumbai to Nagpur on 13/08/2016 from Indigo website. Half of the amount was paid through gift card and rest through debit card. the amount was deducted from the account but transaction failed was shown. The debited amount was never refunded nor the tickets were booked.

Aliya Khan
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