Indigo Airlines — Damaged Handle of Trolley Bag

Address:

700089

On 27/01/2017 after returning from Lucknow to Kolkata when we collected the trolley bag, we found the handle of the Trolley bag missing. we lodged complain with Customer Care counter of Indigo on the spot in the Kolkata airport, the lady of the counter took the photograph of the damaged part, collected our Mobile phone numbers and assured us that she would file complain and within 24 hours a phone call would be given to us by concerned person of Indigo Airlines. But till date no call from any one of Indigo was forwarded to us.
Pnr no of our ticket: ECG4KD. Flight: 6E 857 from Lucknow to Kolkata.

Tag no. of Bag: 6E [protected]
Please provide compensation at the earliest
Regards,
B.R Rakshit
Ph: [protected]
email: [protected]@gmail.com