[Resolved]  Indigo Airlines — delivery of my luggage

Address:641012

Flight 6e 6313 ; coimbatore to chennai.

Seat 2 e
Name: lakshmipriya thangavelu

My initial flight was 6e865 at 10.20pm from cbe to maa, which was canceled. I was redirected to chennai through 6e6313. The flight was scheduled at 11.35 but was delayed to 12.00 am but never was taken of[censored]ntil 12.30. The flight landed in chennai at 1.15 am on feb 10th. I did not receive my bag until 2.00am. I was told that the trolley broke or because we were put on another flight, all kind of excuses. I had a connecting international flight to doha at 3pm. I had a terrible experience of running to the international terminal because of the delay caused by indigo 1. Flight canceled and put on another flight
2. The second flight was also delayed
3. All passengers received luggages except 4 o[censored]s.

I have decided not to take indigo hereafter.
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Apr 14, 2019
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2019
IndiGo Customer Care's response
Hi Lakshmipriya,

We are sorry for the experience. We’ll have to connect with our respective departments to get this checked. Please allow us sometime.

Regards,
Team IndiGo
Verified Support
Mar 14, 2019
IndiGo Customer Care's response
Hi Lakshmipriya,

We are sorry for the delayed response. As checked with the concerned team, no such missing bag is reported at the arrival.

Regards,
Team IndiGo
Complaint comments 

Comments

Hi
My name is Avinash I got offer letter from indigo please check and tell me it is correct or not

Avinash k s's reply, Feb 9, 2019
Please check and reply me
IndiGo Customer Care's response, Feb 18, 2019
Verified Support
Hi Avinash,

We would like to clarify that the attached letter was not issued by IndiGo. On the same note, it is also pertinent to mention here that the Company does not indulge in the practices of collecting any processing/enrollment fees from job aspirants/candidates.

It is advisable for you to approach competent authorities for a parallel investigation into the matter against such unknown errant persons. We would suggest you to visit our Careers website and upload your resume at https://bit.ly/2hglmLT. If your resume gets shortlisted you will be contacted by IndiGo’s recruitment team. We hope your query has been addressed.

Regards,
Team IndiGo
Plz help me
IndiGo Customer Care's response, Feb 18, 2019
Verified Support
Hi Digvijay,

How may we assist you?

Regards,
Team IndiGo

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