[Resolved]  Indigo Airlines — denial for boarding pass

Address:Valsad, Gujarat, 396191

I was supposed to travel on flight 6e 214 - mumbai to cochin dated 28/09/18, whose departure time was 11:15 am, but i was denied with the boarding pass at the check-in counter & the reason given by the indigo staff was that check-in time has been over, even though i was there at the check-in counter of boarding pass before 45 minutes as per the rule for obtaining the boarding pass at the check-in counter. For the same i want the refund of the amount.
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Nov 19, 2018
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2018
IndiGo Customer Care's response
Hi,

We are sorry for the experience. Request you to share the booking reference/ PNR number so we may get this checked from our end.

Regards
IndiGo Team
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