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Indigo Airlines — Didn't allow laptop bag as handbag after a 7 kg cabin luggage

Address:Bangalore, Karnataka, 560049

Usually I traveled with 15 kg check in baggage, 7 kg cabin luggage and a laptop bag as handbag baggage with indigo airlines. My spouse traveled with the same combination on 20 November from Indore to Bangalore. I too had this combination on 21 November. But at check-in counter a female indigo staff Tulika Bhatt Acharya didn't allow to consider laptop bag as hand baggage
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Dear sir my Name is Harish Sinha reff no OFPL6H Delhi to Lucknow Flight No. 6E 959, sir at Lucknow airport i have seen my briefcase broken please let me know to whom i have to talk or how i will get compensation

Regards
Harish Sinha
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