[Resolved] Indigo Airlines — drinking water not provided irrespective of repeated requests | |
I am Adv. Anil Kumar. V. C and was a passenger in Indigo flight no. 6E 176 dated 14.6.2019, boarded from Trivandrum to Dehli. When the Aircraft reached at Mumbai Airport at about 1.45pm I asked Ms.Soniya, the Cabin Crew to get some drinking water. She showed gestures at me for waiting and there after no response from the said Cabin Crew. Thereafter at about 3.45 pm I again asked another cabin crew (name not remembering) to get some drinking water immediately since my both ears were blocked. She also not cared about request and I was really shocked and disappointed with your irresponsible attitude from your cabin crews. This incident shows that you people are hardly cared about passenger's basic need of at least providing drinking water after collecting money. This is horrible and beyond imagination. My seat no. 16C and consider this complaint very seriously.This issue was already informed to one of your cabin crews when I boarded from the flight. NB: I don't need your apology in this matter because you are not even competent for apologizing. Was this information helpful? | |
Jul 20, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Jun 19, 2019 IndiGo Customer Care's response Hi Ani, This does not sound right. Customer service is our utmost priority, which is why your experience is extremely concern and we would also like to speak with you in this regard. Kindly share the convenient time along with your contact number via private message so that our team may get in touch with you. Regards, Team IndiGo | |
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