Address: | A/402, Rambha Tower, LBS Road, Gangawadi, Ghatkopar West, Mumbai City, Maharashtra, 400086 |
My flight is on 3rd Dec 2019 vide Flight No. 6E 1784 from Male to Mumbai. The departure was scheduled at 7.00 am and was expected to arrive in Mumbai at 9.40 am. Subsequently, it got rescheduled to depart at 2.10 pm and arrive in Mumbai at 5.50 pm on the same day. The issue is that I have a flight from Mumbai heading towards Kochi on the same day at 5.15 pm, the cost of which is non-refundable. Due to the rescheduling of the earlier flight, I will not be able to take my onwards flight from Mumbai which departs prior to landing of my flight from Male. On account of this, I will be required to cancel my booking of 5.15 pm flight and book another flight later in the evening. The next best available flight is at 11.30 pm in the night of 3rd December 2019. Hence, I will be required to pay highly additional amount in booking of the later flight. With the given background, I humbly request you to get me the cost of new flight reimbursed, since the same is due to airline mistake. It may also be noted that I will be required to extend my stay at hotel in Male due to delay in flight. Request for getting me reimbursed that too. Additional cost of flight is approx. INR 7450/-, hotel cost about INR 3500/-. Total excess cost to be born is about INR 11, 000/-.
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We are sorry for the experience. Please share your booking reference/ PNR number via private message so we may look into it.
Regards,
Team IndiGo