[Resolved] Indigo Airlines — Even after payment I have received the travel certificate in Indigo flight

[Resolved] Indigo Airlines — Even after payment I have received the travel certificate in Indigo flight

I Ipsita2511 Apr 30, 2022 May 18, 2022 This thread was updated on May 18, 2022

I had booked my flight in Indigo in Nov 4th, 2021. I need to submit the boarding pass in my office but as I lost my boarding, I had applied for travel certificates through official site of indigo https://dbusinessapps.goindigo.in/TravelCertificate/homepage.aspx But even after payment, I have not received my certificates in my mail id. PNR : BW1TSQ1 airline : 6E - 972 payment reference num:[protected] email id : [protected]@gmail.com Please send my travel certificate in the above email id Was this information helpful? No (0) Yes (0)
Jun 18, 2022 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support May 18, 2022 IndiGo Customer Care's response Hi, We are concerned to take note of your disappointment. It was never our intention to cause hassle. We sincerely request you to reach out to with us PNR details via Twitter/Facebook DM so we can check and assist you in the best possible way. You may also reach out to our customer care team OR write to us at customer.[protected]@goindigo.in for more assistance. We look forward to your kind understanding. Regards Team IndiGo
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