[Resolved] Indigo Airlines — Excess charge - Though reached on time for boarding | |||
It has been a hopeless experience travelling through Indigo Airlines. Though i do not prefer Indigo but had to book since did not find a seat in other Airlines timings of departure. On 7th October morning for 6:20 Am flight i had to reach Airport prior 45 mins for boarding. I reached Indigo counter exactly at 5:35 Am. They did not entertain me & charged me INR 6000/- to accomodate in next flight. For such a cash starved airline this was expected. But what is not expected is the manner in which recovery is done through such unethical manner. I swearin of not travelling through Indigo airlines in future & also will try to spread this message of how pathetic is the service as well as incompetant behaviour & mindset prevails at Indigo. I want my money back?????? Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. | |||
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