[Resolved]  Indigo Airlines — excess fare charged for armed forces fare

I have purchased air tickets from delhi to kolkata on 10 feb and kolkata to delhi on 10 march pnr is c98js[censored]nder armed forces concession but after finalizing tickets rates are charged as per normal rate. I contacted two times on tele number [protected] but i don't get any positive response from your office, i also mailed in [protected]@goindigo.in on today but no response is received from there also. Please let me know what can i do for refund of excess money deducted by your indigo airlines.
Was this information helpful?
No (0)
Yes (0)
Mar 21, 2018
Complaint marked as Resolved 
Verified Support
Feb 15, 2018
IndiGo Customer Care's response
Dear Falguni,

Greetings from IndiGo!

With reference to your concern raised, we would like to inform you that IndiGo booking
reference/PNR C98JSF, the reservation stands cancelled and full refund of INR 5, 960 has already been processed on 22nd December 2017 to your account.

Regards,
IndiGo Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5608
    Pending
    14
    Resolved
    2885
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information