[Resolved] Indigo Airlines — facilities in international flight

Shashikant Taparia

from Mumbai, Maharashtra

Address:

w)Mumbai 100104 (mh), 100104

Dear team.
The first time i travelled international with your flight and i am very sorry to say that every international flight gives foods to every passenger but you are selling and don't have blankets and pillows your staff is not cooperative and there is also your ground staff is also very rude they don't know how to treat the passenger i feel it's nessecary to trained your staff i feel this is my last travelling with you i travelled hongkong with indigo please take your valued customer

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Jun 8, 2019

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

May 07, 2019

IndiGo Customer Care's response Hi Shashikant,

We are sorry to note that we could not live up to your expectations. However, We offer affordable fares to all our customers and only charge extra to those who want pre-assignment of seats, have an excess bag and for meals etc. Customers can pay for the services that they want. Further, we have duly noted your feedback for future consideration.

Regards,
Team IndiGo

Verified Support

May 07, 2019

IndiGo Customer Care's response Hi Shashikant,

Also, rude behaviour is not at all acceptable. Please share your PNR via private message so we may share with the concerned airport.

Regards,
Team IndiGo