[Resolved]  Indigo Airlines — False information and not giving refund

I have made booking for 3 return tickets from Indigo airlines. They deducted 46005 rupees. They send me 2 emails first They confirmed and later They wrote in email that booking is on hold as they didn't get money but money was deducted from my acount. I wrote email to them and they said money will be returned. Since in 3-4 days money didn't come to my acount I wrote email to them again and your booking is confirmed with C15CJB. So I wrote to them after that you send me another email in which you wrote VKT17Y is on hold and needs payment and your chat helpline told money will come back. Since now I booked my flights tickets from different airline kindly give me refund as it your system fault to send 2 email by wrong information. They told to cancel but now for cancelation I have to pay 20100 from pocket. I paid 46005 for booking but they will return only 25905 rupees only. Why I should pay for their technical error. Please find attached screenshot for proof