[Resolved] Indigo Airlines — flight booking - system automatic change the connection flight

SIKKANDHAR SHAJAKHAN

Address:	600002
Website:	indigo

Dear sir,
I booked the flight ticket in indigo pnr ref: jy5wgi. From october 1 to 2018, chennai to doha. And october 31, 2018 doha to chennai but susyem shown direct flight after its giving confirmation it generated connection flight with 24hour waiting time.

Its fully system error. Because of their system fault i lost huge money and i was disturbed alot
I am keep on making complaints customer people take the phone and follow up and didn't answer.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Oct 23, 2018

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2018

IndiGo Customer Care's response Hi Sikkandhar,

We are sorry for any inconvenience caused. However, in cases like these, we always advise our customers to notify us, soon they receive the confirmation email/within a stipulated time period. Since it was a miss, we would like to inform you that the charges will be applicable upon rescheduling or cancellation. We look forward to your understanding in this regard.

Regards,
IndiGo Team