Indigo Airlines — flight cancellation - and - rebooking

Address:New Delhi, Delhi, 110001
Website:BAD SERVICE OF INDIGO AIRLINES

My sister & brother were to travel to vizag on[protected] early morning by indigo flight 6e 6211 at 06-45 hrs and return back the same evening by another flight.

All of a sudden yesterday evening[protected] i have a message that the flight is cancelled and indigo has given an option for alternate flight for a later time on the same day or the next day. They blocked the option for a flight the previous evening. Today i observe that they have finalized without our consent for the later flight on[protected] having no regard to the customers requirement.. Shame on you indigo

I guess indigo is playing with people troubling passengers. Somebody should teach them a lesson
Was this information helpful?
No (0)
Yes (0)
Jul 25, 2017
Updated by mrkbhel
Wow! That was very fast response from Indigo. Honestly Speaking, I did not expect it to be resolved very Quickly.
Thanks to the Forum & of course to Indigo Airlines for the prompt Response & resolution.
And Please DO KEEP IT UP.

Thanks
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5612
    Pending
    13
    Resolved
    2886
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information