[Resolved] Indigo Airlines — flight delayed for 6 hours due to lack of pilots | |||
Worst experience ever. Made to wait 6 hours with no communication whatsoever on reason for flight delay. Hyderabad to chennai, flight 6e-274. Crew change after plane # boarded. Still no communication. Each time a different story is being told. Shame on indigo. No officials available to answer questions. A very disappointing experience. Won't ever think of travelling in indigo again. Flight delayed from 6:10 to 8:20 then 8:40 then 9:15 then no pilots as their daily schedule runtime over (Scripted story) then 11 pm new pilots arrived. Again went for signing documentation and again came back at 12 am. Please don't put the blame on bad weather. Its for an hour or so. What happened to your no backup pilot to run a flight and making 100's of p#engers waiting on boarded for 3 hours. What an # job.. You think all o[censored]s are #. Will tell all my friends and my community of people across not to travel in indigo once... Please take action against such irresponsible flights. Was this information helpful? | |||
Jul 15, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Jun 08, 2019 IndiGo Customer Care's response Hi Shanmugavel, We totally understand the discomfort you must have faced. As checked, our customer relations team has assisted you in this regard. Please be rest assured that we always remain committed to assist our passengers in the best possible manner. Regards, Team IndiGo | |||
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