[Resolved] Indigo Airlines — flight got cancelled without providing any other itinerary option or refund | |
Hi team, I had booked a flight 6e 279 for 15th dec from thiruvananthapuram to bangalore (Pnr epdvub). I recently received a message from indigo team that this flight has been cancelled but i didn't receive any revised itinerary option or any email for refund initiation. Could you please look into this and let me know if you can provide any revised itinerary or refund my money? Regards, Sreelekha Was this information helpful? | |
Dec 10, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Nov 09, 2019 IndiGo Customer Care's response Hi Sreelekha, We are sorry for the experience. As checked, our customer relations team has addressed the concern. Please be rest assured that we always remain committed to assist our passengers in the best possible manner. Regards, Team IndiGo | |
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I really wanted to know the plan as till now i didn't receive any refund or revised itinerary options.
Kindly consider this as urgent.
Regards.
Sreelekha
As checked, one of our representatives has contacted you to assist in this regard.
Regards,
Team IndiGo