[Resolved]  Indigo Airlines — flight missed due to long line for security check

Address:Mumbai City, Maharashtra, 400092

Reached airport at 17:52 checked in, was at indigo counter 17:55 n check in was denied due to long que in security check flight was (The pnr for your indigo airlines flt 6e313 for ahmedabad-mumbai on 08 sep 2018 at 18:40 is g8wt4y.) ms. Nidhi was incharge der n upon several request she denied to give boarding pass which was not ethical as airlines can't denied boarding if therd is delay or long que in security check. I need refund from airlines as i booked the next jet flight which costed me 4, 300.
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Oct 24, 2018
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2018
IndiGo Customer Care's response
Hi Gaurav,

We are in receipt of your concern via email. Please be assured that we try our best to assist our passengers in the best possible manner.

Regards,
IndiGo Team
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