[Resolved]  Indigo Airlines — flight ticket name correction

Address:Hyderabad, Andhra Pradesh

I had booked round the trip tickets from hyderabad (Dec 21st 2018) to delhi and from delhi to hyderabad (Dec 27 2018). By mistake my friend updated my last name with nickname. When i called the indigo customer care for the correction they are asking me to cancel my ticket and re book again and this will cost me 12 thousand extra.

Current incorrect names in the ticket
1. Littu rahul
2. Prashanth prashanth

But am asking them to change it to
1. P rahul
2. P prashanth

Pnr's of my tickets are jiweta and jglk8d

Please help me with this. It is the responsibility of the indigo to provide an option to correct the names to its customers but they are making profits by improper ways.
Was this information helpful?
No (0)
Yes (0)
Dec 25, 2018
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2018
IndiGo Customer Care's response
Hi,

We have responded to your previous post, you may wish to check.

Regards,
IndiGo Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5612
    Pending
    13
    Resolved
    2886
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information