[Resolved] Indigo Airlines — flights delay no response | |
Flight delayed 40 minutes for departure 6e-2162 No proper apologize No information 11 dec 2018 night flight 6e 2162 our flight indigi air lines got delayed 40 minutes Without any information Suddenly gate number also changed from gate now to 31 This ridiculous And airlines least another about passenger timing I need proper explanation And compensation. Was this information helpful? | |
Jan 12, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Dec 12, 2018 IndiGo Customer Care's response Hi, We are sorry for the inconvenience caused and would like to inform you that the flight 6E 2162 was delayed due to operational reasons. We do understand how delays can impact our customers and therefore we make every possible effort to minimize such delays and offer our customers an on-time flying experience. However. our operations dependent on various factors such as runway availability, air traffic congestion etc. which are beyond our control and determine our on-time performance. Please be assured of our constant efforts to provide a hassle-free travel experience to our esteemed passengers. We sincerely hope that you will see this matter in the right spirit. Regards, Team IndiGo | |
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