[Resolved]  Indigo Airlines — Food and check in

Address:83, vindhaychal nagar airport road indore

I rahul morya an indigo airpline passanger travelling from goa to indore faced worst situations while travelling with indigo flight. First of all i was at the airport for check in all the servers were down and all the passangers were facing trouble a lot of trouble yesterday on 12th october 2022. My flight was about to depart at 14.55 pm and i was in waiting for the check ins and boarding passes with my friends in the cue till 2.30 pm and they were not at all cooperating plus i was asked to run and rush to airline for boarding after the check ins and security check and they asked me to be there in 5-10 minutes which was not at all possible for me and my friends.
Second of all i did not book a meal on prior basis and i wanted to purchase the meal on board but it was my worst experience ever on indigo or any airplane because they did not had any veg food options and they wanted to sell cookies amd chips to us rather than giving us the meal food we asked for. Air hostess paridhi was so so slow in serving the meals that they came to us 10-15 mins prior the landing and that to not having any type of veg food options this was the worst thing i have ever experienced that veg food was not available in domestic flight's. I am looking forward to avoid travel with indigo because this is not the way an airline treats and greet fellow passangers and i wish other people do not suffer like i did while travelling. #indigonotmychoice
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Nov 20, 2022
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2022
IndiGo Customer Care's response
Dear Sir,

We regret the experience.

We always advise our passengers to reach 2 hrs prior to the departure to avoid any last-minute hassle.

Also, we advise pre-booking the meal so we may ensure you get it as per your preference. Food items onboard are as per availability.

Further, we have noted your feedback.

Regards,
Team IndiGo
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