[Resolved]  Indigo Airlines — gate closed

Address:D.No:1-107/3, Kadapa Road, Opp. Hero Showroom,, Piler, 517214

Light no: 6e-597 date: 27/02/2020, departure time 17:20.
Reached airport at 3.40pm and i waited too much time for boarding place but there is no person on desk after some time some gurd told me to go with gate no 57 and i go there but there also same thing happend. And finaly i got message to my mobile board gate no 7 at 4:20pm then i go again gate no 7 they saying gates already closed and go next flight with paying flight ticket., how it can possible even i tried several airlines asking huge fare where unable to pay at that time, such in situation i have only two days to expire my visa, because of this, my question flight starts before why not announced and ensure boarding finished all passengers are reached, in my case really your team nothing done, evidence for above said statements all i have, awaiting for your reply. And i need to reach with connectiong flight at kochi, how can i do i will go for complaint with all evidence.
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Apr 13, 2020
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Mar 04, 2020
IndiGo Customer Care's response
Dear AshokReddy,

We're sorry to know you had such an experience with us. Please send us your PNR via private message so we may take a closer look into it.

Regards,
Team IndiGo
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