[Resolved]  Indigo Airlines — get experience about bad service

Address:

691531

Hi,

This is for your kind information

My name is mariama verghese.

Indigo flight our flight no. 6e 477 (A320) on dated 27.07.2018
Bengaluru (T1) to amritsar

I have get the very bad experience of your indigo staff at bangalore airport. I have to share with you.

Due to mis-guide by your staff on bangalore air port, our flight was missed.

They had give us wrong information about gate, in boarding pass they wrote 12 no gate but actual flight was comes on 14 no gate.

As mentioned in our boarding pass & informed to us by your staff, we was waiting on 12 no gate from 9.00 am to 10.30 am, but no any your staff announce our name or informed to us that, flight was departure from gate no 14.

If any passenger not available or absent on their seat, there was your staff responsibility to announce the passenger name or search to passenger,

It was your company responsibility to arrange another flight for us, but after doing arguments with your staff, then they agreed to arrange another flight for us, but for that, your company charged extra 5000/- rupees to us.

Because of your staf[censored]n-responsibility, we faced so many problems.

Now, how we will believe or trust on your service, which we take very bad experience indigo service.