Indigo Airlines — Gold Chain Missing

Address:Pune

HI Team,

My Mother had a flight from Ranchi to Pune on SAT, 06 AUG '22.
Airline : Indigo (6E-6411)
PNR : VT3BWK

When she reached to destination we found that her checked in baggage had long cut mark and her Gold Chain is missing from the baggage.

Please help us to get this issue addressed. The price of the chain was close to 75 to 80K. I am expecting immediate action or refund.

Please help me by checking the footage of Ranchi at around 6 to 7 Pm.
The color of the suitcase was Maroon.
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IndiGo customer support has been notified about the posted complaint.
Complaint comments 

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Mr. Bindra, we are sad to know about your experience. We believe that our customer relations team has investigated the issue and replied to over mail for the same.

Please revert to the same trailing mail for further assistance.

Regards
Team IndiGo

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