[Resolved] Indigo Airlines — ground staff miss gauri unapologetic behaviour | |
6E773 Travelling with my wife and 1.5 year baby Did not allow a priority boarding as it was a delayed flight and upon my request for information regarding this before the boarding was announced she stayed mum nodding her head it was a messy announcement and who so ever came for query she scanned their boarding pass Finally we stood in a long queue it is different and slightly difficult with a kid It's all about professional behaviour and an insult to a sensible adults who have decency not to crowd and come in a queue she could at least said there was no priority boarding we would have silently stood in the queue Worst of all she has no regrets I request a phonecall apology from her Was this information helpful? | |
Aug 2, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Jul 02, 2019 IndiGo Customer Care's response Hi, We're sorry to hear you had such an experience with us. Please share your PNR/ booking reference number via private message so we may look into it. Regards, Team IndiGo | |
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