This is to inform you that myself a frequent flyer on Indigo, Jet air and Air India.
Flight no. 6E 533 STD: 1020hrs
Mumbai - Bhubaneshwar
Pnr- MG25XX
Name- 1.Mr. Hitendra Joshi
2. Ms. Khushali Modi
Initial gate- A6
There was a last minute gate change of the above departure from A6 to A8.
But there was no announcement made regarding the same.
Myself D - 15mins went to Gate A6 and the staff diverted us to Gate A8.
Staff Mr. Pranay was boarding the flight.
Myself asked him regarding no gate change informed to the guest.
Myself being a frequent flyer of this airline was told that im drunk and staff Mr. Pranay didn't let me board the aircraft.
Even the Pilot in charge didn't allow me to board the aircraft stating that im drunk.
I had some urgent work to be done in BBI and had to stay back due to ur staff error.
You are requested to kindly look into this matter with the CCTV footage as to if the guest had done any nui
sance as to why was he offloaded?
Kindly look into the same and revert back asap before i end up taking this matter to the court.
Regards,
Hitendra Joshi Was this information helpful? |
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