[Resolved] Indigo Airlines — handling delay issues | |||
I had booked chennai to ngapur tickets 6e624 and 6e7102 dated 21.04. Flight 624 got delayed and hence it was impossible to reach connecting flight in time. The delay was known to ur team, even then i wa issues boarding pass for both the sectors. The subject was subsequently taken up by me at boarding gate and i was issued chennai - delhi - nagpur boarding. Why was the boarding pass issued? Why no sms? Ur co - office is not picking call and toll free guy did not understand? Indigo is achieving all possible milestones like beating customers to non information. You will suffer soon. Was this information helpful? | |||
May 24, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Apr 23, 2018 IndiGo Customer Care's response Hi, We regret to hear about your experience. Kindly share your booking reference/ PNR number so we may look into it. Regards, IndiGo Team | |||
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