[Resolved]  Indigo Airlines — handling of luggage

Dear sir/ma'am,

I am GC Ameya Parakh, an engineering graduate belonging to Vadodara, Gujarat. Travelling by IndiGo airlines had been a good experience for me until recently when I was traveling from Vadodara to Dehradun via Delhi by IndiGo airlines.
My luggage, a black American Tourister travel bag was torn beyond repair because of the careless handling by the airlines' staff. They said it fell from the trolley but the condition of the bag, as seen in the pictures attached, is much worse than what a mere fall from trolley could wreak.
My uniform and garment inside the bag were torn to pieces, beyond capacity to be worn or even repaired/sewn. It was as good as lost, as the IndiGo member there also agreed.
The staff refused to cater/compensate for my uniform which was way more important than other items.
There was a similar case with other passengers of the same flight and there was also a case of loss of items.
I hence complain about this episode to proper authority and seek help.
Dear sir/ma'am, kindly look into this matter as it is o[censored]tmost importance to me as a responsible Indian.
Eagerly awaiting a kind response.
Yours sincerely,
GC Ameya Parakh