I would like to draw your attention regarding my trip from Bangalore to Srinagar (PNR: JVF1TR) and Srinagar to Bangalore.
My luggage was missed by your airline and was being harassed by indigo airline.
I reached Srinagar on 24th Sept 2022 by 6E-917, Bag with Tag Number: 64938 was missing at Srinagar Airport.
I raised the complain to your Indigo airline counter at Srinagar Airport, they said Bag will come to Srinagar Airport tomorrow (25th Sept 2022).
I called them again at Srinagar Airport on 25th Sept 2022, but missing bag has not reached to Srinagar Airport.
And they said, it will come tomorrow (26th Sept 2022) again but it has not reached to Srinagar Airport.
All my dress/winter clothes were packed into this bag.
As Indigo Airline failed to deliver/sent my bag at my destination Srinagar, though I requested them number of times.
How one can survive without dress/winter clothes in Srinagar?
Therefore, I had to cancel my trip mid-way and re-schedule (prepone) my return to Bangalore by paying unnecessary extra reschedule charges to Indigo airline.
Because of your this kind of harassment, i was forced to cancel my trip as a result total trip cost has been wasted.
Therefore, i request you to look into this matter seriously and Indigo airline must arrange for full monetary (Total Airline ticket cost) compensation.
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