Indigo Airlines — Haven't got refunded money

Address:	Patna, Bihar
Website:	Indigo

My name is rajiv lochan urmilesh. I am writing this mail to file a complain that indigo is not refunding the money

A month ago, i have booked two tickets of flight from patna to chennai whose pnr no.-a8fy5p. But due to some confusion of dates, i have cancelled it within 1hours. The airport authorities has told that amount of flight ticket would be refunded within 15days. But after 1 month also money has not been refunded.

I have complained so many times but you all are giving only excuses. I have also told bank about it and they have checked that there is no problem from there side.

I need money immediately as i have to take admission for my daughter. Please help me and resolve my problem. Its an month now. You should not take so much of time for transferring the money. You want money immediately after booking the ticket. That time why you donot take money after one month, so think is it right to take that much of time to returned the money. We are a middle class people. Rs25000 is a very big amount for us. Due to your carelessness we are facing problems for my daughter's admission due to some shortage of money

Please provide us help. I am attaching photo of my ticket. Please resolve my problem within 2 -3 days as i have to go chennai. Please understand a father's tension

Hope you all will help us