[Resolved] Indigo Airlines — havent received my luggage when I arrived to delhi

Matlag992

Address:

New Delhi, Delhi

I traveled with indigo from jeddah to delhi on 5 january 2020 when i arrived to delhi i didn’t receive my luggage i complained at the airport and i was told i need to wait for 14 days up to today there is no idea where is my luggage

I from saudi arabia and im going to complain to jeddah international airport consumer protection

Right now its the 24th of january with no idea about my luggage or compensation

Its really clear that there is no customer care at all

Reference number fdzi5y

Was this information helpful?

No (0)

Yes (0)

Mar 2, 2020

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Jan 26, 2020

IndiGo Customer Care's response Dear Matlag,

We know what you must be going through. As checked, your case has been taken care of by our customer relations team. Please be assured that our team will assist you with the best possible solution. We'll inform them to respond to your email at the earliest.

Regards,
Team IndiGo