[Resolved]  Indigo Airlines — I am complaining about unfair treatment to passengers

I think indigo does not care for its passenger's time anymore. 'on time everytime' is just namesake. I had booked a ticket from delhi to bhubaneswar on 21st november 2018 at 8:55 am. I reached for checkin around 8:15 am for my 8:55 am flight and the staff did not allow me to board the flight. It is to mention that i had already completed web check-in few days ago. The indigo staff kept me standing till time was up and then i had no option but to buy another ticket for the next flight. The next flight was scheduled at 4 pm and i had to spend the whole day at the airport. I had come from rohini and there was no point going back and coming again.

To my dismay the flight at 4pm got delayed by more than half an hour for some unknown reason. It was scheduled to reach bhubaneswar at 6:05 pm but it actually reached around 6:45 pm. Is it alright if flight gets delayed, but when passenger gets delayed by few minutes you treat them so horribly?
Thanks indigo for wasting my money and my whole day. You just lost trust of a genuine customer today.

Regards,
Priyanka sahu