[Resolved] Indigo Airlines — I want refund full payment

cpkushwah

Address:

15 Darga park soc., D-cabin, Sabarmati, 380019

I have booked a flight with my pnr llz56h from jaipur to ahmedabad on 11march 2019 where i have done my webcheck in the my flight and i am having my seat no... I reached about 0714 hrs where my depature was on 0755 hrs.. I have my brother with me in same time with webcheckin done with different pnr.. He was allowed to go but i denied,, in a very inappropriate way... They just walked from the counter leaving me confused.. Nobody from indigo helped me and on top of them yelled on me.., have i took any liability on you.
And i spoke with mr. Ankit he didnt listened anything.. He was a tape recorder and said you’ll we’ll getting refund of rs.600
Nobody is ready to listen that i am having a seat no. And i have done webcheckin.. All my planning are being disturbed just beacuse of this and abundance of mental agony

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Apr 18, 2019

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2019

IndiGo Customer Care's response Hi,

We understand missing a flight could be distressful. As checked, our Customer Relations team is working on the raised concern and shall respond to you at the earliest.

Regards,
Team IndiGo