Indigo Airlines — I was denied from boarding in the plane well before the departure

Address:

Mumbai City, Maharashtra, 400031

I had a flight from delhi till mumbai which was scheduled at 10:30. I reached the baggage counter at around 9:45.. I was denied from boarding into the plane at that time even though it was 45 mins for the plane to depart. I was said that the flight doors have closed and i would have to catch another flight. This is not done. I wasn't even informed about this from the airlines, otherwise i would have been on the airport an hour before the departure. Just because of the lag in their management and because they did not inform me about this procedure i missed my flight and i had to urgently reach mumbai for some reasons. And closing the flight door 45mins before is totally wrong, normally it is around 15 20 mins before we are denied from entering the flight. By doing this they are troubling many passengers. Not only have i experienced this, but it has happened to alot many people around me. I want indigo to repair the loss i have had as it is not my fault i was unaware of the flight boarding timings. Never ever would want to book an indigo flight after this