Indigo Airlines — I was not assisted properly

 
1 Review
Delhi, New Delhi District, Delhi, India
 Aditi Kushal Sirothia on Jun 23, 2019
Two air hostess/assistant sitting in the delhi airport terminal 3 misguided us due to which we missed our flight and didn't let us check in..
Also they were very unprofessional and rude..
This happened on 23/06/2019 at 4:30 am at the indigo kuala lumpur counter..
We missed our flight and had to book again which lead to huge loss..
Kindly take up to the matter at the earliest

Complaint Status


[Jun 23, 2019] IndiGo customer support has been notified about the posted complaint.
Verified Support
IndiGo Customer Care's response, Jun 26, 2019
Hi Aditi,

This sounds unusual. We would like to know more about what exactly happened. Please share more about your experience along with your PNR number via private message so we may look into it.

Regards,
Team IndiGo
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    Indigo Airlines - I was not assisted properly