Indigo Airlines — Ignorant behaviour of air hostess

Address:799001
Website:www.indigo.in

I'm a female passenger and iwas travelling all alone via indigo flight 6e 358 from agartala to imphal on 17/06/2017 at 12.45pm. I was alloted seat no.20b inbetween two adult male passengers. I requested either of them to let me seat in any side rather than being in the middle of both of them but no one assisted me. I was feeling very much uncomfortable. Then i requested airhostess "priyanka" to request them but she clearly denied that she could not assist me if the passengers themselves didnot do so. She didnot even give me an option to change my seat though there were seats vacant in the airplane and she went away as if she didn't care at all. As they announced some xl seats vacant, i requested another airhostess named some "prabha" to assist me to another vacant seat. She was having bob cut short hair style. She replied that as the flight was already late, she would call me after take off. I was feeling very much uncomfortable but i waited. After take off no one came for help and both the airhostess started selling food and after food distribution they were gossiping among themselves. They saw me several times but no one cared. I had to spend 1 hr. Very uncomfortably inbetween two men and i was helpless. I'm a frequent flyer of indigo and i feel very embarrassed by their attitude today. I am writing this complaint so that these things are not repeated with any female travaller travelling alone and i want indigo to take the matter very seriously as they can not sit carelessly ignoring a female's comfort. I really felt very embarrased and helpless today. I feel like complaining time and again. This was a very bad experience. I hope indigo to do the needful and take strict action. Thank you.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5609
    Pending
    14
    Resolved
    2885
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information