[Resolved] Indigo Airlines — improper behaviour causing loss of time and money | |||||
Please note that my was issued a boarding pass for Mumbai Patna flight on 13/08/2018 and was left in waiting area. May be her English not enough to understand announcement. Later when I spoke they said your fault and charged full amount for next flight i.e. 5195 INR. Booking Reference: TBV2JS Status Date of Booking Payment Status CONFIRMED 10Jul18 Approved IndiGo Passenger(s) Flight Status 1. Mrs Anupama Singh IndiGo Flight(S) Date From (Terminal) Departs Flight Number (Aircraft type) Check-in/ Bag drop closes To (Terminal) Arrives Via 13Aug18 Mumbai(T1) 09:30 6E 5126( A320 ) 08:45 Patna 14:00 Delhi Seats and Additional Services BOM PAT Passenger name Seat Services Purchased Mrs. Anupama Singh DFNS Travel and Baggage Information BOM PAT Fare Type : Regular Fare Please do reach airport 2 hours before flight departure Boarding gates close 25 minutes prior to scheduled departure time Check-in counters close 45 minutes prior to scheduled departure time Check-in baggage allowance: 15Kg Hand Baggage Allowance: 7Kg For Your Benefits 2-Patna-1.jpg 2-Patna-2.jpg Terms & Conditions • For detailed conditions of carriage please, Click here. You can also visit www.goindigo.in. For your information Have you purchased 6E Xtras for hassle free travel? Pack more and save more with our prepaid excess baggage services. Click here to know more. Prebook your favourite IndiGo snack and save more. Checking in first. Getting your baggage before anyone else with our Fast Forward service at just ₹ 400. Get Travel Assistance and Protect Your Travel. Click here to know more Was this information helpful? | |||||
Sep 20, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Aug 14, 2018 IndiGo Customer Care's response Hi Satish, We regret to hear about your experience. Kindly allow us sometime so we may look into it. Regards, IndiGo Team Verified Support Aug 16, 2018 IndiGo Customer Care's response Hi Satish, We are in receipt of your concern via email. Please be rest assured that we try our best to assist our passengers in the best possible manner. Regards, IndiGo Team | |||||
Add a Comment | |||||
53%
Complaints
5608
Pending
14
Resolved
2885
View all 5608 IndiGo reviews & complaints
+91 12 4435 2500
Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
View all IndiGo contact information
Post your Comment