[Resolved] Indigo Airlines — indigo airlines I haven't received my travel certificate despite paying 200 rs for twice.

[Resolved] Indigo Airlines — indigo airlines I haven't received my travel certificate despite paying 200 rs for twice.

H HarshaVKuntumalla

I needed a travel certificate for a reimbursement purpose. So i paid the 200 rupees for issuing the travel certificate through my debit card from the indigo website. But despite paying the 200, i did not receive a travel certificate to my email address. I called customer care, they suggested me to pay once again. I made payment again but not received certificate. Money got debited twice from my account. My travel details are as follows. Pnr no. Klmsua Flight no. 6e - 266 From bangalore to hyderabad on 21 nov 2019 Name - harshavardhan kuntumalla Mail id - [protected]@yahoo.com Was this information helpful? No (0) Yes (0)
Feb 22, 2020 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Jan 16, 2020 IndiGo Customer Care's response Dear Mr. Kuntumalla, Please allow us sometime, we are getting this checked with the concerned team. Regards, Team IndiGo Verified Support Jan 21, 2020 IndiGo Customer Care's response Dear Mr. Kuntumalla, Please know that the travel certificate has been sent on the registered email ID. Do let us know if further assistance is required. Regards, Team IndiGo
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