Indigo Airlines — indigo airlines staff mentally harassed and humiliated me in the time of boarding

Address:

600044

Friends dont travel with indigo one of the worst service providers and
their employees are not even respect u as a human mainly in the baggage counter. Last Wednesday 17th July 2019 I travelled from Bangkok to Chennai in flight no 6E 92.

my worst flight journey in life

when im boarding suddenly one lady stopped me and checked my bag and they found some biscuits and chocolates in that and she told the bag is overweight and asked them to check properly she immediately asked one guy to check and he checked with hands no wight machines used, by taking my bag and they checked by lifting in hands itself and they told its over wight from his hand itself. and asked me to drop all those chocolates and biscuits and some more products from my bag. and they threatened me that without taking that out i will not allowed to board the flight and i told them that chocolates and biscuits are for my baby and pleased them many times and even i begged them that my baby selected all those chocolates in video call so pls leave that alone.but they stood firm and not allowed and he told y should i care for u leave them or u leave the flight literally i cried but they dint care and asked me to take all things out from bag. if the bag is over wight they have to check when the boarding pass is given and also we two people travelled we have 20 kgs each in baggage but we put the baggage of 18.5 and 19.5 respectively if my bag is over wight she can tell in the time of baggae but she told ok and the same lady checked me in the time of borading and i know u have more wight in the hand baggage.they literlly black mailed me either i have to leave the propoducts or leave the flight. this is the worst ever flight journey of my life. So guys pls try to avoid travelling in indigo airlines