[Resolved] Indigo Airlines — indigo airport staff - just ruined a career.
S
Subhrajit Guin
from Delhi, Delhi
Reached checkincounter ~70mins before boarding. They made me hop counter-to-counter for ~25mins. Then, they denied me from boarding, as less than 45mins was left. I missed my admissions in a central university.
Check the cctvs before blindly refuting my claim.
Time of incidence: ~ 4:40 am
Date: 26 june, 2018
Name: soumapriya mondal
Age: 17
Pnr: mdbggm
Flight: ccu to hyd
Congrats indigo, you have just ruined a career.
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Jul 27, 2018
Complaint marked as Resolved
IndiGo customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2018
IndiGo Customer Care's response Hi Subhrajit,
We regret to hear about the experience. As checked, our customer relations team is already in touch with you in regards to the raised concern. Please be rest assured that we try our best to assist our passengers in the best possible manner.
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