Indigo Airlines — Indigo didn't allow me to board on flight 40 min before it's departure time

Address:122002
Website:www.goindigo.in

Hi,
I was suppose to travel to Patna with my 2.5 year old son for some emergency reason.I have reached to counter at 6:20AM on 24th March 2017 due to traffic for flight 6E 494 which departure time was at 7:00am. My Booking reference number is-W4N55B. As per indigo alert boarding closes at 25 min prior to departure time but they didn't allow me to travel 40 mins before departure time. I had also requested so many time that I am just 5 min late due to traffic and my 5 month old son was also waiting in Patna for mother-care but they didn't listen anything. I want you to to take some action on this matter.
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Dear Shruti_Vivaan,

Better way to take action against them is go and raise the complaint in Consumer court with proper proof Like Ticket, Time of reach at Airport, Objection certificate or Proof for why you are not allowed to Travel in that flight and all.

ANGURAJ

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