Indigo Airlines — Indigo Flight Reschedule and Terminal miscommunication

Address:34 C Banerjee Para Road Kol - 41

My flight was cancelled due to Indigo Flight operations, and I have been miscommunicated the terminal from which the flight was flying from. At the very last minute, I received sms my flight was changed to 6E 761, with no further communication about my Terminal information from which I am flying from. My flight PNR was ZLLR7Z and name is Mahuya Ghosh.

Due to all this and also pathetic ground staff conduct, in spite of generating my boarding pass at 15.00, I could not board my flight at 16.05. I will escalate my complaint to higher authorities and ready to provide any further info related to this.
Was this information helpful?
No (0)
Yes (0)
IndiGo customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5608
    Pending
    14
    Resolved
    2885
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information