[Resolved]  Indigo Airlines — Indigo is not helping me

Hi,

From Happyfares, I've made a flight reservation.

It was a flight operated by Indigo with PNR EKD9KS. Indigo cancelled my flight due to some weather issue. Why should I pay fees to HappyFares if it was canceled by Indigo?

I received mail from Happyfares that your refund has been processed. Details are -

Refund Description :
Ticket Amount Paid 8891.00
Airline Penalty 0.00
Happyfare Fee 600.00
Net Refund 8291.00
Payment Gateway Fee
(Non refundable) 0.00

Why should I pay 600 rupees for your error? Please credit my remaining 600 rupees.

I have mailed indigo for the same, they are saying that we have issued the complete refund, you need to speak with happyfares. I have mailed to [protected]@happyfares.in, but no response so far. Indigo doesn’t have any right on happyfares?
Please help me.

Thank you
Deepak Wadhwa
+91-[protected]