[Resolved]  Indigo Airlines — indigo staff

Sir, am dr murthy Tv, i was travelling from Bangaluru to Guwahati flight number6E-457, 6.50AM flight on 21/6/2019, i got a cal at 5.50am that there is power bank in my boardingluggage, so i went to remove the powerbank, but the staff delayed the procedure by telling 10min, finally when i removed the power banks from my luggage, i reached the boarding gate 20min before departure, again the staff told to wait and finally told sorry and my flight missed, again the staff didnt respond again for rescheduling, they told to pay 14000 rs .i decided to cancel my trip. Again to get my luggage, it took 1hour. Its pathetic to see how these staff responds to passengers, just they keep telling 10min, a standard dialogue. I think its the duty of staff to get me into flight since i had 1 hour(5.50am to 6.50am) but the response from the staff so annoying . Its first time experience. My family decided to not to travel in Indigo from now onwards. If these things not corrected, the ship will sink soon.