Indigo Airlines — Insult and abuse to customer

Address:	Visakhapatnam, Andhra Pradesh, 530009
Website:	www.goindigo.in

I have had traveled in indigo flight from Visakhapatnam to Bangalore on 16th Oct 2016. The person who gave me the boarding pass first time he asked me to go to wash room and clean my face and second time when I came he again asked me to come after 20 minute to collect the boarding pass. Why shall I wash my face or wait 20 minutes to get my boarding pass? Is there any rule in any flight in India to get a boarding pass the customer has to clean his face and need to wait for 20 minute to get the boarding pass. CCTV footage is also there in the airport of Visakhapatnam and anyone can check. Please correct me how I am wrong. If I am not wrong then the person who gave me the boarding pass must have to be punished by personally saying sorry or a compensation is required. My flight reference number is UFD7GK.