[Resolved] Indigo Airlines — item theft | |||
Dear sir, Your airline has been trusted since years. We were travelling from Bangalore to jaipur on 22 may 2019 in Flight 6e 838. It is disheartening to see that a very costly (10, 000 approx) item (Itra from hajj) has went missing. It was in the checked in with the luggage.. Many cases have been reported of stealing in flight bags. I want this issue to be taken very seriously and indigo needs to do something for the same. We are frequent flyers and all such things isn't expected from so called trusted indigo brand. I want you to check if my item could be found, if not i want a compensation. Do take this issue seriously. I seriously can't trust this flight if this happens again and again. We can't afford loosing valuable stuff like this. Mailing/reporting you for the 3rd time. A very disheartened indigo flyer Garima paliwal Was this information helpful? | |||
Jul 4, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support May 31, 2019 IndiGo Customer Care's response Hi Garima, We are sorry to hear that you feel this way. As checked, our Customer Relations team has assisted you in this regard. Please be rest assured that we always remain committed to assist our passengers in the best possible manner. Regards, Team IndiGo | |||
Add a Comment | |||
53%
Complaints
5612
Pending
14
Resolved
2885
View all 5612 IndiGo reviews & complaints
+91 12 4435 2500
Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
View all IndiGo contact information
Post your Comment