[Resolved] Indigo Airlines — itinerary revised

[Resolved] Indigo Airlines — itinerary revised

A adsneha from Bhuban, Odisha

We have booked our ticket from raipur to goa on 2ndoct i. E 6e309 in the evening as we all are cuming from kolkata to raipur with friends and family in the morning 11am, the revised itinerary is now 6e-245 on 2ndoct, therefore its not possible for us to board in that flight. Please provide us flight from kolkata to goa on 2ndoct because we are 9people including female and 2years old kid travelling with us and also our hotel is already been booked at goa. Therefore its not possible for us to take long hour journey in flight. So, once again i request you to make our journey convienent please provide us flight from kolkata to goa on 2nd oct 2019. Was this information helpful? No (0) Yes (0)
Oct 27, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Sep 23, 2019 IndiGo Customer Care's response Hi, We are sorry for the inconvenience caused by the rescheduling of our flight. We always strive to keep our flights on schedule and cut down on causes of delay. But, if an IndiGo flight is cancelled or delayed for more than 2 hours or rescheduled for 1 hour earlier, you can either re-book on another Indigo flight or cancel. The re-booking is done at no extra charge and the entire amount is refunded in the case of cancellation. Please visit the link http://bit.ly/2gN0JGx to opt for alternate options or get a refund. Hope you understand and see you on a 6E flight soon. Regards, Team IndiGo
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