Indigo Airlines — Laptop damaged due to moisture in baggage cabinet

Hello,

Hope you are well because I am not. I just received a call from the Apple service center saying the motherboard of my Macbook Air has corrosion and needs to be replaced the cost of which will be roughly 30k.

I travelled from Ahmedabad to Lucknow on 8th August at 6:40 pm and landed at 8:45 pm. My flight number is 6E - 935. When I took out my laptop bag from the cabinet it was dripping wet, opened my bag to check my laptop but since there weren’t any droplets directly on it, I relaxed and left.

I turned on my laptop next morning at around 11:30 am to realise that my laptop isn’t switching on and rushed it to the service center. They asked for a diagnosis cost of 2500 which I didn’t bother about but I just heard that I need to pay 30k to get this fixed even when the fault wasn’t mine.

Please look into this and let me know what can be done about it. Given this is clear careless of your staff.