[Resolved]  Indigo Airlines — last minute cancellation of flight and no alternate arrangement

Address:	560078
Website:	www.goindigo.in

I was going to travel from bangaluru to new delhi by indigo flight no. 6e-2228. My pnr number is lc243p. Journey date: 28th september 2018 at 7:10 am.

The flight was cancelled and i was informed some 7 hours before the departure with no alternative given in its place. I am travelling with two senior family members and we have to reach delhi before 12 noon. Now, it is not my fault that the flight is cancelled. It should be the duty of the airline to arrange an immediate alternate and not charge any extra for that. After half an hour of conversation with the call centre executive, the phone was disconnected from his side without providing any alternative. I had a good opinion of indigo so far, but this is plain harassment. I am left out hanging with no option now. I have to reach delhi by 12 noon and i don't know how.