[Resolved] Indigo Airlines — last name change on the booked ticket

MichelleJoseph

Address:

400068

Dear sir

I booked a ticket from kannur to goa and goa to mumbai by indigo. All this multi city trip was booked in make mytrip.

The pnr of the ticket booked is cnn to goi — lb6wyl and goi — bom is qiq8fd.

I missed out in putting my nephews last name as cleitus.
The name change should be from jaden jaden to jaden cleitus.

Your support is much appreciated.

Thanks and regards,
Michelle joseph

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Mar 31, 2019

Complaint marked as Resolved

Indigo representative has gone out of the way and sorted the issue and changed the name for us with minimal charges...very grateful to them.

IndiGo customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2019

IndiGo Customer Care's response Hi Michelle,

This is not good to hear. Please write to us at customer.[protected]@goindigo.in to assist you in this regard.

Regards,
Team IndiGo

Mar 31, 2019

Updated by MichelleJoseph Thank you so much have sent you a mail...

Mar 31, 2019

Updated by MichelleJoseph I am really grateful to Indigo and specially Vernika the representative from Indigo who helped us in sorting this issue..Thank you Indigo for the support..