[Resolved]  Indigo Airlines — loss of baggage

My brother lost his luggage on the journey from lucknow to coimbatore.. It’s check in baggage and packed fragile.. Pnr no is gmlg9b.. We want our luggage back.. We both are defence persons and it’s happening second time.. First with my frnd also.. As the luggage contain liquor bottles and the packing was made by the indigo staffs only.. I’m having doubt of theft or irresponsiblity of the staffs.. Please help me
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May 2, 2019
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2019
IndiGo Customer Care's response
HI,

We're sorry for the experience. We believe that our team has assisted you in this regard.

Regards,
Team IndiGo
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